Rating | Comment | City | Name |
---|---|---|---|
| Used this company for the first time this week and we are extremely pleased with their services. Carpets came out beautiful, extra time was given to some stained areas, instruction on care and maintenance was provided and interest in our needs was very apparent. The entire experience proved to be very positive and we will be using The Specialists again, in the future. Mary, Lincoln | Lincoln | Mary Taverna |
| As a retail business owner the past 18 years I have called upon so many carpet cleaning services and was truly impressed with the service, quality and more importantly, the friendly service of The Specialists. James, the Owner, enjoys his carpet cleaning business and it shows! I highly recommend him and will be keeping his business card for repeat business. He has been in business for 10 years and it shows through his great customer service. | Sacramento | Susan Tiesing |
| James did some rug work for us - heirloom rugs from my wife's grandmother that are sentimental to her. I'm happy to be her hero and have a specialist take care of them for her and make them look new again. A happy wife is a happy life, and she is very happy with how they turned out. | El Dorado Hills | Douglas |
| James and Joy are a husband and wife team that came out to give me an estimate on my home. Our travertine floors were looking dull and flat where we usually walk into and out of rooms. We coveted the luster of the look in our rarely used foyer. They did a tremendous job in making our floors shine and brought back their original grandeur. We are truly pleased with the results and our selection in trusting them with our precious stonework. | El Dorado Hills | Pamela |
| Was referred to The Specialists by a friend who has used them multiple times with success. I have 2 chihuahuas and have had accidents in puppy training on the carpet. James did an excellent job of explaining why I can't get the smell out myself and why the spots keep coming back (other than from the dogs - ha ha). The odor is gone, the spots are not there and my puppies are not in trouble anymore! Overall, a very good experience and I would highly recomend them to other pet owners! | Sacramento | Susan |
| Recommended for our carpet manufacture warranty with our new carpet - this company is licensed and approved to do our cleaning. Overall very happy with workmanship and customer service received on all counts and from start to finish. Reminder follow up from company will keep us updated on next due date for warranty. | Fair Oaks | Joseph |
| The Specialist uses a cleaner which leaves NO residue...it gets amazingly dry very quickly. This is one of the main reasons we opted to use this company. We had an extra service of stain protection which has a warranty....a symbol of how good their work is. Before they left, they asked several times if they could do anything else for us. When they left, everything was perfect.....the carpets still look brand new. I saw the lady on her hands and knees wiping down my entry way for any dust that came in while they cleaned, which I was planning on checking for after they left. I like that I didn't have to ask or be compulsive with them, as it seems they were on the same wavelength which puts us both at ease. It can be akward to have to ask contractors to be careful with your belongings and feel as though you're a bother to them. I didn't have that feeling with The Specialists, ever. They are just the BEST!!! We are very picky and this compay is reallllllly good!!! After using them once, you'll never use anyone else!! We promise! | Granite Bay | Melissa |
| They listened and accommodated our needs including carefully moving some cumbersome electronically controlled chairs which are a medical necessity. Before they start they place little L-shaped barriers at all the corners and doorways which protect the walls from bumps and scratches. They work very hard and really pay attention to edges and corners. They may be the most polite workers we've had in our home...ever. | Sacramento | Keri Ann |
| We have used this company repeatedly because of the superior quality of their performance. It is a small business run by a husband and wife team. They come when they say they will come; they call on the way to confirm; they arrive spotlessly clean and well groomed. All of their equipment is also clean and in good repair. When they arrived, they discussed with us precisely what we wanted done. | Granite Bay | Heather |
| We have very expensive carpeting which must be cleaned professionally to maintain the lifetime warranty. " The Specialists" is one of the few companies that meets the standards of our carpet manufacturer. In addition we have a Bichon Frise with allergies and my husband has a lung disease which requires oxygen. The Specialists use products that absolutely do not hurt, pollute, smell,etc. so both dog and spouse can be in the house as the work is being done and immediately afterward with no ill effects. Because of his illness, we are very very fixated on having very very clean carpets in those areas that do not have hard surfaces. The Specialists ARE truly specialists. These are not your usual run-of-the-mill carpet cleaners; they do a wonderfully thorough job. | Sacramento | R |
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