Quality and value are the hallmarks of our company that we strive to deliver for our clients. We deliver this in part by employing the latest in technology & state of the art equipment. Rotary extraction is the latest in technology and is the state of the art in cleaning of carpets. Our Rotovac 360 rotates up to 250 times a minute while spraying on a hot water solution and extracting that solution out along with the dirt. Also rotary extraction hits the fibers in all directions vs. someone using a wand that pushes it back and forth hitting only in 2 directions. In addition to this, since it goes over an area many more times than is possible with a wand we achieve higher solutions temperatures. These higher temperatures are able to break up dirt and stains easier and makes it much less likely that spots and stains will reappear after cleaning. Our Rotovac 360 is used in conjunction with our state of the art truck mounted steam cleaning unit to achieve to best possible cleaning results.
Our clients that are looking for safe & non-toxic cleaning products we clean the environmentally green way. We use Axiom line of detergents and pre-sprays that meets or exceeds the EPA’s Designed for the Environment (DfE) program. These are safe to for babies, pets, and children to be around without any concern to them being adversely affected. In addition to our cleaning products we also offer a green line of carpet & fabric protection products. The best time for this to be applied is right after cleaning. Helps protect against soiling and accidental spills.
A key part to delivering on our quality and value to our clients is the people that actually do the work. We look for technicians that are dedicated to giving our clients their best possible efforts. Once we find them, we train them out in the field till however long it takes till we feel that they are ready to go out on doing jobs themselves. This is typically something that isn’t learned in a couple of days. When they are in training or going out in the field doing jobs themselves our technicians are uniformed and professional in appearance. You’ll be comfortable in inviting them into your home to do the work that you are expecting to be done.
When we start the process of cleaning your carpets we start with a pre-vacuuming. We feel that this is an important step to getting the best possible results before we start cleaning with our truck mounted unit. When we pre-vacuum we remove loose particulate soil and surface liter. This leaves the oil and dirt residue attached to your carpets fibers. With the loose particulate soils removed, the cleaning is the most effective because we are only dealing with oils and dirt attached to the fibers. After pre-vacuuming, we pre-spray heavy traffic areas so to loosen and suspend the dirt and oils that are attached to the fibers. We then rinse with a hot water detergent solution and extract. Sometimes there are spots that don’t come up when we rinse and extract. So to remove those we have to do what we call a post spotting treatment. Our spotter gets out most if not all the spots immediately that don’t come out with the extraction process. Others that we refer to as stains will typically require a specialty stain treatment that doesn’t work right away and will take several hours to fade the stain. Sometimes it even takes up to 2 treatments to completely fade. Stains that are of a colored nature like red, yellow, brown, etc. would require this treatment.
As part of our quality and value to you, you can also expect these things from us. We offer exact appointment times. We respect your time and know that you don’t have all day to be waiting for us to show up. So when the time comes for us to be at your home or business, you can expect us to be there at the time you’re expecting us within a 15 minute window or if not right on the dot. If we are going to be late we’ll call head to let you know. In addition to carpet cleaning we offer upholstery cleaning, ceramic tile floor cleaning, and car detailing. We’re happy perform these additional services while we are there for the original reason to coming out. If we don’t have time we’ll be happy to schedule another time to come out for our other cleaning services.